Shipping is a key trust moment for collectors. This page explains how orders are packed, when they dispatch, and what to do if delivery needs support.
Dispatch times
In-stock orders are prepared as quickly as possible after payment is confirmed. Dispatch timing may vary during launches, live auctions, holidays, or high-volume periods.
Pre-orders, subscriptions, and special items ship when stock is available and quality checks are complete.
Packaging standards
Comics, slabs, cards, and supplies are packed with collector condition in mind, using protective materials appropriate for the item type and order value.
High-value orders may receive additional protection, tracking, or insured delivery options.
Tracking and delivery
Where tracking is available, delivery details are sent after dispatch. Carrier updates may take time to appear after the parcel is collected.
If tracking appears delayed, check the carrier page first, then contact support with your order number if the issue continues.
International orders
International customers may be responsible for customs fees, taxes, duties, or local handling charges that are not collected at checkout.
Delivery timeframes vary by destination, carrier, customs processing, and local postal services.
